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the political economy of facebook (or, why we hate facebook but keep using it)

May 7, 2007

i found an amazing article today on the political economy of facebook, myspace and the other usual suspects written by ryan bigge (former adbusters staffer before kalle lasn went apeshit and turned the mag into an antisemitic brand of shoes).

basically, bigge argues that use of social networking sites can actually be seen as unpaid work. in using such facebook et al, we’re essentially producing a stream of self-surveillance that can be monitored, repackaged and sold. for example, taken collectively, we’re voluntarily producing huge databases of our preferences that are a marketers dream (think recommendations on amazon.com - customers who bought this also liked…) its the darker side of web 2.0’s utopian wisdom of crowds that created wikipedia. but also more broadly, the entire value of facebook is entirely in its users and the networks they’ve created, without any financial compensation. writing in the same vein as bigge, fred scharmen notes that even on flickr, the users are creating all the content that drives visits to the site, which in turn provides the eyeballs that can be sold to advertisers. did you know myspace also claims ownership of its user’s profiles? so even your online identity is commodifiable content.

the big takeaway for me though was the realization that this could be why we all resent facebook, but still use it. we’re aware on some level that something isn’t right, that we’re giving away something we shouldn’t be. but if we opt out and refuse to use facebook, we’re essentially a nobody. as bigge puts it: “In this environment [Facebook et al.], the digital enclosure generates increasingly polarized options: either the constant, self-generated surveillance of the type described by Stites or the self-negation (“You don’t exist”) that social network avoidance entails.”

bigge also points out the gaming-elements in social networks that make them similar to WoW which i mentioned earlier, and brings this into his analysis of the political economy of social networking:

But digital gardening, like its soil-based equivalent, requires commitment and effort. The
question becomes: are MySpace users at all aware of the political economy of the space in
which they operate? As Kline, et al. (2003) demonstrate, the line between work and play in
the video game arena grows increasingly fuzzy. Wittel (2001), meanwhile, argues that “The
assimilation of work and play corresponds with the blurring of boundaries between work
and private life, between colleagues and friends.”

One can draw parallels between the effort required to invite friends into your MySpace
network and the repetitive work involved in collecting gold in online gaming environments
like EverQuest or World of Warcraft. Cassidy (2006) quotes different Facebook users:
“I remember people competing to see how many ‘friends’ they could
accumulate and how quickly, and tracking how many ‘friends’ they shared in
common with other ‘friends’,” [Olivia Ma] said.

Hilary Thorndike, a schoolteacher who graduated from Harvard in 2005 and
still uses Facebook, has more than eight hundred friends on the site. “I always
find the competitive spirit in me wanting to up the number,” she wrote in an
e-mail.

Williams (2005) underscores this narrative of accumulation:

Seabron Ward, 19, a student at the University of Colorado at Denver, said that many students consider it a status symbol to build a big friend list. ‘This one guy on my list has a thousand,’ she said, a bit enviously. ‘I only have 79.’

so while the gaming element explains why we’re all addicted, the problematic political economy of facebook is what makes us hate it.

Tags: myspace, worldofwarcraft, wow, facebook, web2.0, thesis

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world of facebook

April 20, 2007

i’m obsessed with how people (myself very muchly included) are obsessed with facebook and world of warcraft. meta-obsessed, if you will. i became fascinated with both independently, but the more i use both the more i see some interesting similarities between the two (and a lot of interesting contrasts, which i will probably write more about later). the main similarity is the addictive game elements in both, even though facebook is not officially a game.

i had this revelation as i read this line from the semiotics of simcity: “The moment [the game] is no longer interesting is the moment when all its secrets have been discovered, its limitations exposed”

both world of warcraft and facebook are so addictive and absorbing because the limitations of both are few and ever expanding. world of warcraft has an insane amount of armor/weapons/clothes/pets/food to find, monsters to kill, lands to visit, and quests to complete. and once you’re done all that, you can get the newly released expansion pack. similarly, facebook offers the promise of finding or being found by a new friend, or having another photo of yourself tagged, or being mentioned in a note, or having something new written on your wall. but in both facebook and world of warcraft, its no a known, specific goal that is appealing, but the endless stream of new and unknown potentials, of rewards that we can display for everyone to see, but only by continuing to log in. these rewards big enough to keep us interested, but small enough to leave us unsatisfied. and we keep at it because if we don’t, there’s the possibility of missing something.

this type of collection-based game design has becoming increasingly popular too… think nintendogs, animal crossing and of course pokemon. its interesting to see it employed in a non-game website such as facebook.

in an even further blurring of games and “real life,” justin hall, one of the pioneers of blogging, created a game that kind of runs between WoW and facebook. he calls it passively multiplayer online gaming. basically it keeps track of what websites you look at and you level up based on certain criteria, such as how many reference sites you look up. its super alpha right now and appears to be down as i write this, but check it out. its a really interesting idea.

Tags: worldofwarcraft, wow, facebook, thesis

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